Apple Support Allowed Hacker Access to Reporter's iCloud Account →


After convincing Apple support that they were Mat Honan, the hacker had Apple Support change Honan’s iCloud password which gave them full access. From there, they were able to perform the remote wipes on Honan’s devices using Apple’s Find My iPhone service which offers remote wipe as a security feature for lost devices.

Huge security fail for Apple Support. I wonder if in the future companies will be liable for damages when they mess up this badly.